While many of us, myself included, were being distracted by talk of the ‘metaverse’ and glitzy headlines about 3D avatars in virtual meetings the most pertinent news coming out of Microsoft Ignite might have slipped the net. Highlighted in Tom Arbuthnot’s excellent Microsoft focused blog, the news relating to the customer experience, CX, industry might …
Microsoft Teams growth has reached new heights. From 44 million in March 2020 to 145 million in April 2021, when will the growth stop?
Technology markets evolve at a rapid pace. Fluctuation in enterprise demand requires unified comms vendors to adapt their portfolios to remain relevant. One area that is causing increasing disruption within the unified communications space is the surging demand and uptake of video conferencing services. Video communication was often seen as an optional extra. Conference calls …
Should Unified Comms Vendors Be Scared of Video Conferencing? Read More »
This article looks at the recent acquisition of Metaswitch and Microsoft, and tries to answer the question as to why, and what this means for the future of networks
The rising popularity of Teams has encouraged many in the cloud communications space to explore closer partnership with Microsoft, Inspire 2020 outlined Microsoft’s vision for where the main opportunities lie
With Teams taking a more prominent position in the global cloud communications market, more industry stakeholders are looking for insight into Microsoft’s strategic plans. Ignite 2020 gave us some additional understanding.
Seizing a growing market opportunity is the foundation of Kerv’s creation and Cavell assisted in a number of ways to ensure the new organisation’s positioning within the market was as advantageous as possible.
This blog summarises summary of some of the key themes from Commsverse, a community lead Microsoft Teams virtual conference, which concluded this week.
With rising business awareness of technology solutions and the industry’s most high-profile brands, Cavell, ask if this heightened recognition is a positive or a negative for the industry as a whole.
Video usage is booming with various factors including changing working habits, workforce generational shifts, and consumerisation driving its popularity.
