Cavell Group’s Crystal Ball: 2023 Communications Predictions
Cavell Group’s research and consulting teams summarise their predictions for 2023 across the communications landscape.
Huge Growth to Come in Microsoft Teams Telephony Market
To meet demand for millions of new Microsoft Teams telephony users communication providers globally continue to develop their provision of enablement options.
Microsoft Makes Moves Into the CCaaS Market
While many of us, myself included, were being distracted by talk of the ‘metaverse’ and glitzy headlines about 3D avatars in virtual meetings the most pertinent news coming out of Microsoft Ignite might have slipped the net. Highlighted in Tom Arbuthnot’s excellent Microsoft focused blog, the news relating to the customer experience, CX, industry might …
Has Microsoft Teams Growth Reached Its Peak?
Microsoft Teams growth has reached new heights. From 44 million in March 2020 to 145 million in April 2021, when will the growth stop?
Should Unified Comms Vendors Be Scared of Video Conferencing?
Technology markets evolve at a rapid pace. Fluctuation in enterprise demand requires unified comms vendors to adapt their portfolios to remain relevant. One area that is causing increasing disruption within the unified communications space is the surging demand and uptake of video conferencing services. Video communication was often seen as an optional extra. Conference calls …
Should Unified Comms Vendors Be Scared of Video Conferencing? Read More »
What the Microsoft and Metaswitch Deal Means for the Communications Industry
This article looks at the recent acquisition of Metaswitch and Microsoft, and tries to answer the question as to why, and what this means for the future of networks
Microsoft Teams for Service Providers
The rising popularity of Teams has encouraged many in the cloud communications space to explore closer partnership with Microsoft, Inspire 2020 outlined Microsoft’s vision for where the main opportunities lie
Microsoft and Metaswitch – We should have seen this coming
Microsoft’s acquisition of Metaswitch has been the subject of huge speculation from members of the cloud communications industry, is this justified?
