A white paper from Cavell Group on to be competitive through differentiation in a fast maturing market. Commissioned by Metaswitch in 2018.
Introduction
Market Background and Dynamics
Navigating the three waves of Cloud Comms
The Cloud Comms functional landscape
Strategies to Differentiate
Customer Size
Verticalisation
Customer Interactions and Experience
Collaboration and Video
Mobility Comes of Age
Cavell’s Points of View on the Cloud Comms Market
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