The Imperative for differentiation. How to compete in a market that is maturing fast?

What's Included?

A white paper from Cavell Group on to be competitive through differentiation in a fast maturing market. Commissioned by Metaswitch in 2018.

Table of Contents

  • Introduction
  • Market Background and Dynamics
  • Navigating the three waves of Cloud Comms
  • The Cloud Comms functional landscape
  • Strategies to Differentiate
  • Customer Size
  • Verticalisation
  • Customer Interactions and Experience
  • Collaboration and Video
  • Mobility Comes of Age
  • Cavell’s Points of View on the Cloud Comms Market



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