Cloud Comms Summit US

Reborn: The Dawn of a New Era for Communications

September 20-22, 2021

Phoenix, AZ, USA

September 20-22, 2021

Scottsdale, AZ, USA

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Gold Sponsors

Re-join your peers for an event of insights and networking with experts and thought leaders.

Cavell Group and the Cloud Communications Alliance are proud to announce we are returning to in-person events this September for Cloud Comms Summit US 2021! 

We are excited to meet the industry once again, at our beautiful chosen venue in Scottsdale, AZ.

Across 3 days of keynotes, panels, networking and discussions we will be delivering a uniquely insightful experience for the service providers and vendors in the cloud communications industry.
 

We look forward to seeing you there!

Cloud Comms Summit US is produced by Cavell Group in partnership with the Cloud Comms Alliance. Find out more about the CCA and becoming a member here.

why attend

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Great Networking

Interact with attendees and start a conversation in our dedicated networking sessions across the event in our beautiful venue. Make strong connections with service providers and vendors and talk directly to advisors and experts from Cavell Group.

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Actionable Insights

Walk away equipped with the practical insights that enable you to turn your ideas into action. Learn about the change in competition and industry best practices through a mix of keynote presentations and panel discussions with key industry players. 

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Unbiased Environment

As an impartial party in the Cloud Comms space, Cavell keep the event vendor neutral and non-biased. Cavell will will be sharing their experiences combined with key findings from the latest Cloud Comms Market and Enterprise Insight Research Reports to help you understand the market. 

Share stories with service providers, the vendor community and Cavell experts.
Walk away equipped with practical insights to turn your ideas into action.
As well as Cavell speakers, learn from the industry’s leading thought leaders.

venue

Omni Scottsdale Resort & Spa at Montelucia

Soak in the majestic views, Spanish cultural infusion and inspiring setting at our launch back into in-person events.

Nestled at the base of Camelback Mountain, Omni Scottsdale Resort & Spa at Montelucia is where Cavell and the CCA will host Cloud Comms Summit US 2021.

For information on the venue’s new “Omni Safe & Clean” coronavirus initiative, click here.

Please make sure to make your hotel reservation soon, as the rooms at the Omni Scottsdale Resort & Spa at Montelucia will sell out.

To make your reservation at our discounted rate, please contact the hotel at 480-627-3200 and reference the Cloud Comms Summit.

If you wish to stay at Omni Scottsdale Resort Hotel during our event we have a number of rooms at special rates available on the dates of the event. 

speakers

Find out more about the experts and thought leaders who will be speaking at the summit.

We are currently planning our speaker line-up.

Take a look at some of the industry specialists who spoke at our US focussed event in 2020.

agenda

How will Cloud Comms Summit US inspire your next big development?

Day 1 - September 20, 2021

9:00 PM MST

Welcome Drinks Reception

To kick start the Cloud Comms Summit US, the Welcome Drinks Reception will be a great opportunity to begin in-person networking, meet and reunite with the cloud comms community.

Sponsored by:

Snom

Day 2

Valencia Lawn

8:40 AM MST

Guest Speaker Opening Speech

9:00 AM MST

Standing out from the Cloud - How to differentiate in a changed marketplace

Opening keynote presented by Matthew Townend – Executive Director, Cavell Group

Patrick Watson
Senior Research Analyst, Cavell Group

9:20 AM MST

The Changing Enterprise Requirements

This panel discussion will feature a number of decision makers representing Arizonian businesses. The session will be exploring the enterprise’s key drivers for their IT & communications strategy, requirements and expectations from their suppliers, and buying and operational approaches. Also, internal challenges will be discussed, such as managing change within an enterprise’s IT department, dealing with skills shortage, and implementing integrations.

Cloud Communications Alliance
Cloud Communications Alliance

Clark Peterson – Chairman, Cloud Communications Alliance

Director of the Arizona Department of Homeland Security logo

Tim Roemer – Director of the Arizona Department of Homeland Security and CSIO

Cloud Communications Alliance

Clark Peterson – Chairman, Cloud Communications Alliance

Director of the Arizona Department of Homeland Security logo

Tim Roemer – Director of the Arizona Department of Homeland Security and CSIO

10:00 AM MST

Current Market View

Cloud Communications Alliance
Cloud Communications Alliance

Clark Peterson – Chairman, Cloud Communications Alliance

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Matthew Townend – Executive Director, Cavell Group

Alhambra Foyer & Terrace

10:30 AM MST

Coffee Break

Meet and reconnect with your industry peers and share your thoughts on what you’ve learned and highlight some of the key takeaways from the day’s sessions so far.

Valencia Lawn

11:00 AM MST

CCA Best Practice Discussion Zones

Cloud Communications Alliance

This discussion zone will focus on your options on September 28th, when the FCC has mandated that providers not hand off calls which are unregistered according to anti-Robocalling rules.  What will you do if it is YOUR calls being blocked?

We also will talk about, what some believe is the over-reaching of the government, into YOUR pockets using communications taxes and fees. What can YOU do about it?

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Mark Iannuzzi – President, TelNet

Brownstein Hyatt logo

Michael Pryor – Shareholder, Brownstein Hyatt Farber Schreck, LLP

Marashlian & Donahue logo

Jonathan Marashlian – Managing Partner – Marashlian & Donahue, PLLC

Pillsbury-logo

Glenn Richards – Partner – Pillsbury Winthrop Shaw Pittman LLP

Some in our industry have chosen acquisitions and mergers to expand outside of their home country.  Cavell’s Executive Director, Matthew Townend will dive into this communications growth area.

Cavell Speaker

Matthew Townend – Executive Director, Cavell Group

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Janet Schijns is the CEO of JS Group and a former C-Suite Fortune 500 executive with experience ranging from Verizon to Motorola to Office Depot.  She is a visionary leader who through innovation and transformational plans gets real results.  She has proven time and again that she knows how to achieve results in the channel and in the industry. Janet will speak about routes to market, branding, sales and channel programs that work.

JS Group

Janet Schijns – CEO, JS Group

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Matthew Townend – Executive Director, Cavell Group

In an increasingly complex world, businesses need to simplify the way they communicate, collaborate, and seamlessly integrate third-party applications into their operations and processes. Star2Star meets that need with its patented cloud-native collaboration platform designed for the modern enterprise. Hear first hand from President Michelle Accardi on Star2Star’s road to product innovation.

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Michelle Accardi – President & CRO, Star2Star

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Matthew Townend – Executive Director, Cavell Group

It’s what’s behind the scenes that make RingCentral run so smoothly. Take a look behind the curtain at RingCentral’s operations. 

12:00 PM MST

CCA Best Practice Zones Round-up

Dominic Black

Dominic Black – Director of Research, Cavell Group

Cavell Speaker

Matthew Townend – Executive Director, Cavell Group

Cloud Communications Alliance

Clark Peterson – Chairman, Cloud Communications Alliance

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Mark Iannuzzi – President, TelNet

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Alhambra Foyer & Terrace

12:30 PM MST

Lunch Break

Meet and reconnect with your industry peers and share your thoughts on what you’ve learned and highlight some of the key takeaways from the day’s sessions so far.

Alhambra Ballroom

2:00 PM MST

The Future of Indirect Distribution

Microsoft Logo 2020
JS Group

Janet Schijns – CEO, JS Group

Cavell Group Logo

Matthew Townend – Executive Director, Cavell Group

2:30 PM MST

Industry Vision Keynote

Speaker will be sharing their view on the market and their vision of the future of the wider industry, full details to follow.

BroadSource logo
BroadSource logo

Haydn Faltyn – CEO, BroadSource

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Matthew Townend – Executive Director, Cavell Group

2:45 PM MST

Market Vision of the Future

Collaboration-focused panel discussion.

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Cisco

Marcus Allchurch – Partner, Acuity Advisors

Speaker TBA

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Matthew Townend – Executive Director, Cavell Group

Andy Monroe – Managing Director, Q Advisors

3:30 PM MST

Industry Vision Keynote

Speaker will be sharing their view on the market and their vision of the future of the wider industry, full details to follow.

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Alhambra Foyer & Terrace

3:45 PM MST

Afternoon Break

Meet and reconnect with your industry peers and share your thoughts on what you’ve learned and highlight some of the key takeaways from the day’s sessions so far.

Alhambra Ballroom

4:15 PM MST

Enhancing Customer Experience through CCaaS

Microsoft Logo 2020

5:00 PM MST

Industry Vision Keynote

Speaker will be sharing their view on the market and their vision of the future of the wider industry, full details to follow.

2600hz

5:15 PM MST

CEO Insight Lightning Round

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Alan Rihm – CEO, CoreDial

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Matt Siemens – CEO, Nuso

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Ari Rabban – CEO, Phone.com

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Matthew Townend – Executive Director, Cavell Group

  • How has customer engagement changed in a COVID-19 world?
  • How have you to change your technology or products to meet these changing requirements?
  • How important are technologies like AI, ML, in the customer engagement experience?
  • How do CPaaS, CCaaS and UCaaS intersect in the future?
  • What comes first: CRM or Contact Centre?

Kasbah Patio

8:00 PM MST

Networking Dinner

Meet with your industry peers and share your thoughts on what you’ve learned and highlight some of the key takeaways from the day’s sessions.

Our full agenda is currently under construction, here's how we currently envision the event.

Day 1 – Monday September 20, 2021

We will welcome you to the event with a relaxed evening drinks reception to meet and greet your fellow industry members face-to-face after over a year of isolation and lockdown.

Day 2 – Tuesday September 21, 2021

On Tuesday morning we will kick off our conference with interesting keynotes and panels, running throughout the day into the afternoon, promoting interaction throughout the sessions.

Importantly we will be encouraging everyone to network in our breaks and take full advantage of being face-to-face with our industry again.

CCS London 2020 Main Auditorium

Day 3 – Wednesday September 22, 2021

On Wednesday morning we plan to continue our conference of keynotes and panels, running until lunchtime.

TICKETS

Places at Cloud Comms Summit are limited and available on a first-come, first-served basis. Please book now to avoid disappointment.

Service Provider

$700 after Friday, August 6, 2021

Individual Ticket

$600

Vendor / Non-Service Providers / Investors

$1,400 after Friday, August 6, 2021

Individual Ticket

$1,200

Service Provider

$350 after Friday, August 6, 2021

Individual Ticket

$300

Vendor / Non-Service Providers / Investors

$700 after Friday, August 6, 2021

Individual Ticket

$600

Find out more about becoming a Cloud Communications Alliance Member.

TICKETS

Places at Cloud Comms Summit are limited and available on a first-come, first-served basis. Please book now to avoid disappointment.

Service Provider

Individual Ticket

$600

Vendor / Non-Service Providers / Investors

Individual Ticket

$1,200

Service Provider

Member Discount

Individual Ticket

$300

Vendor / Non-Service Providers / Investors

Member Discount

Individual Ticket

$600

Find out more about becoming a Cloud Communications Alliance Member.

A big thanks from the Cavell team to our sponsors. The event wouldn’t happen without you and we’re grateful for your ongoing support.

Gold Sponsors

lunch segment sponsor

audio-visual sponsor

SILVER SPONSORS

LANYARD SPONSORS

Sponsors

If you are interested in sponsoring this event, please email us at events@cavellgroup.com.

Getting the Most of a Virtual Cloud Comms Summit

Matthew Townend
Executive Director
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Francisca Dinga
Events & Marketing Manager
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